Customer Service
Delivery Timeline *Upon payment and confirmation, order is released within 2-5 working days to the courier *Kindly see courier delivery timeline based on ...
Wed, Apr 29, 2026 at 1:54 PM
Delivery Process Our partner courier will deliver your order at the address of delivery as indicated by the customer upon placing the order. Customers...
Wed, Apr 29, 2026 at 1:56 PM
Shipping Fees Please see shipping fee estimates below per courier based on order delivery address: Courier WEIGHT METRO MANILA PROVINCIAL LB...
Wed, Apr 29, 2026 at 1:53 PM
Pick Up Location You may now pick up your order in our warehouse at Pasig City (Please see the map below). Waze Pin: https://ul.waze.com/ul?ll=14.574053...
Wed, Apr 29, 2026 at 2:00 PM
You can book your own courier service to pick up your order (Please see the table below on what vehicle type to book for the item you purchased). * The...
Tue, Aug 24, 2021 at 10:40 AM
Prior to order release, our team will ensure that the items are securely packaged. The customer will receive a Pick-up Confirmation Message from our Custo...
Tue, Aug 24, 2021 at 10:41 AM
For assistance, kindly reach out to our Customer Support Champions by emailing us support@tobys.com or by calling us at (02)8651-7700 (Monday to Friday, 9AM...
Wed, Apr 29, 2026 at 2:03 PM
SHOPPING WITH US Wha...
Fri, Aug 13, 2021 at 8:15 AM
Trusted Payment Channels Cash on Delivery: Cash on delivery is available Nationwide! Applicable to orders below Php 10,000. Kindly note Please m...
Wed, Apr 29, 2026 at 2:07 PM