Customer Service

How long does it take for my order to arrive?
Delivery Timeline *Upon payment and confirmation, order is released within 2-5 working days to the courier  *Kindly see courier delivery timeline based on ...
Thu, Jan 30, 2025 at 11:27 AM
How do I track my order?
A tracking number will be sent to the email and contact number you have provided. Track your order here: For LBC: Click Here
Thu, Jan 30, 2025 at 11:27 AM
How much is my shipping fee?
Shipping Fees Please see shipping fee estimates below per courier based on order delivery address: Courier WEIGHT METRO MANILA PROVINCIAL LB...
Thu, Jan 30, 2025 at 11:26 AM
When is my Shipping Fee free?
Shipping fee is free for the following:   One pair of footwear worth P2,500 and up Orders worth P2,500 and up (maximum weight of 3kgs)   *Free Shippi...
Mon, Aug 23, 2021 at 6:21 PM
Where will I pick up my order?
 You can pick up your order in our warehouse at Pasig City (Please see the map below). Waze Pin: https://ul.waze.com/ul?ll=14.57405313%2C121.08482838&...
Tue, Aug 24, 2021 at 10:35 AM
Can i book a courier to to pick up my online order?
You can book your own courier service to pick up your order  (Please see the table below on what vehicle type to book for the item you purchased). * The...
Tue, Aug 24, 2021 at 10:40 AM
When and how do I pick-up my order?
Prior to order release, our team will ensure that the items are securely packaged. The customer will receive a Pick-up Confirmation Message from our Custo...
Tue, Aug 24, 2021 at 10:41 AM
How can you contact us?
For comments, inquiries, and suggestions, feel free to reach out to us. Our Customer Support Champions are available Mon-Sun, 8:30-17:00 (except holidays) ...
Tue, Aug 24, 2021 at 11:51 AM
Size Guide
Mon, Jul 19, 2021 at 7:26 AM
FAQs Toby's (ONLINE)
                      SHOPPING WITH US Wha...
Fri, Aug 13, 2021 at 8:15 AM